Custom CRM Development
We help businesses elevate their sales figures through more efficient customer relationship management. Rely on our CRM software development services to streamline sales workflows, improve conversions with personalized offerings, and get a 360-degree view of customer interactions.
Let’s talkImprove Your Performance with a Custom CRM Solution
Our CRM Software Development Services
With over a decade of experience providing software development services, we have refined our tech expertise and gained valuable business insights. Whatever your CRM-related needs are, rest assured our team can effectively address them.
Custom CRM Software Development
We can create a custom CRM system from scratch, tailoring it to your sales and marketing processes. From gathering and refining requirements to release and further maintenance — our team is well-equipped to handle all technical aspects of your CRM software development project.
CRM Implementation
Our CRM development services cover the go-live stage. We’ll deploy your CRM solution for everyday use in your company. Our team will also take care of all essential integrations with third-party applications, migrate data from legacy systems if necessary, and run staff training sessions.
CRM Customization
Our CRM development company can customize a third-party CRM solution to maximize its value for your business. We will modify or add new functions to match your needs and processes, automate tasks, and seamlessly integrate your CRM platform with other software your team uses.
CRM Business Process Automation
As part of our CRM development services, we can automate key workflows and tasks related to customer interactions and relationship management. This covers sending follow-up emails, tracking leads, updating customer records, moving leads through a sales pipeline, and more.
CRM Development for Mobile
The web-based custom CRMs we build always have responsive designs and adapt to different screen sizes and resolutions. Our team can also create a mobile app that provides access to your CRM platform and leverages smartphone features like cameras, GPS, and contact lists to enhance CRM functionality.
CRM Migration
Our CRM software development company can help you smoothly migrate from one CRM platform to another. We’ll handle the preparation, data transfer, workflow migration, and testing — all while securing your information and continuity in your customer relationship management processes.
Our Expertise
You can boost customer satisfaction and bolster sales outcomes with custom CRM functions tailored to your company’s workflows.
Lead Generation
A robust CRM platform consolidates all your lead info so that the sales and marketing teams can access it easily. It can also score leads, track interactions, automate lead nurturing through targeted emails, and more. This functionality will increase your conversion rate and, ultimately, drive business growth.
Contact Management
Managing and maintaining a comprehensive database of customers and prospects is a typical challenge for many businesses. A custom CRM solution can address it by efficiently centralizing and organizing all customer information along with communication history, as well as updating details as necessary.
Sales Automation
A custom CRM system streamlines the sales process, ensuring that your team prioritizes high-value leads. Based on your needs, we can build functionality to send intro emails, schedule follow-ups, automate the movement of leads through the sales funnel, update their statuses, generate personalized proposals, and more.
Marketing Automation
A high-quality CRM solution can automate your marketing tasks and speed up the time spent on them. Our team can build features that segment leads and customers based on their preferences, track customer behavior across touchpoints, map the customer journey, coordinate marketing campaigns across different channels, and more.
Analytics and Reporting
With top-notch custom CRM, you’ll easily get valuable insights into customer behavior, sales performance, campaign effectiveness, and overall business operations. This information will help you assess your company’s sales strategies, understand customer preferences for targeted marketing, and identify areas for improvement.
Customer Service
A custom CRM is your key to better customer service and an upswing in overall customer satisfaction. We can develop ticketing management features to organize and prioritize service requests, integrate your CRM with knowledge bases for quick access to relevant data, set up customer self-service portals, and more.
Benefits of Our CRM software development services
Features matching your processes
Streamlined workflows & tasks
Centralized customer data
System scalability & flexibility
Improved customer relationships
Advanced security & compliance
CRM Platforms Delivered by Our Team
Building an AI-Driven CRM Solution
Migration and Upgrades of a CRM Platform
Sales CRM Development and Data Migration for Education Platforms
Testimonials
Since 2013, we have provided expert software development services to 100+ businesses worldwide, from the US and Canada to Western Europe and Australia. With over 500 successfully completed projects, we’ve gained the trust of companies across various sectors, including healthcare, logistics, and fintech.
What sets us apart as a reliable custom CRM development company is our commitment to delivering outstanding results. We go beyond technical aspects, delving into the business context behind each project. Our goal is to help clients succeed with innovative CRM solutions aligned with their strategic objectives.
This holistic and result-oriented approach, coupled with our high quality standards, is reflected in the positive testimonials we receive from clients.
«Exoft offers a talented and dedicated team that has successfully helped expedite the development process.
They have proven to be reliable and accommodating, easily adjusting their workflow to match project requirements.»
Insights from Our Experience
Our Values
Bring us the problem. We’ll find the solution.
You do not need a completed specification to come to us. And you do not need to decide whether this is development, modernization, consulting, security, data, AI, or something in between.
Tell us what you are trying to achieve, what is standing in the way, and what you already know. We will start there together.
So, what are you working on?