Building CRM for logistics and supply chain management is a perfect way to get a 360-degree view of all company’s connections and target marketing efforts more effectively
Custom CRM Software for Logistics
We build custom CRM for logistics and transportation businesses to help them increase profits by improving the quality of customer service.
Let’s talkLogistics CRM solutions
Contact management
Allows sales teams to store information about prospects, leads, and customers in a centralized base and maintain quality communication with each of them
Enquiry management
Helps sales teams timely process every enquiry and provide customers with all requested information without spending ages on correspondence
Automated quoting
Frees up the time of sales reps by automatically calculating prices for logistics services based on basic information received from a customer
Sales pipeline
Provides better visibility of all transactions, allows sales teams to track how a deal is progressing through a sales cycle and helps to identify bottlenecks
Email marketing
Lets marketing teams build highly targeted marketing campaigns, create customizable email templates, and build more stable relationships with customers
Analytics & reporting
Helps to analyze the effectiveness of marketing and sales activities, generate reports, and visualize key performance indicators on user-friendly dashboards
Why choose a custom CRM system for the logistics industry
Custom development of transportation and logistics CRM software allows businesses to define the entire feature list and drive more value from customer interactions.
Increased productivity
One source for the required information
Individual client service
Measured marketing and sales activities
A portfolio of successful cases
Automated data updates
Build CRM for logistics with Exoft
Our team specializes in creating CRMs for logistics companies. We have enough expertise to handle any request and satisfy even the most sophisticated client’s needs
Experience in developing logistics software
Professional team
Client-centric approach
Good industry understanding
Transparent processes
Excellent price-quality ratio
Testimonials
We have accomplished over 150 projects for businesses worldwide, from Canada to Australia. A key advantage of our logistics software development services is that we cover the entire project lifecycle, from conceptualizing a business need to a five-star customer rate. And we aim to deliver outstanding results for every company we work with.
This holistic, result-oriented approach has earned us the trust and praise of our clients and exceptional ratings on GoodFirms and Clutch. The positive reviews prove the value we bring to our partners in logistics and transportation.
«Exoft offers a talented and dedicated team that has successfully helped expedite the development process. They have proven to be reliable and accommodating, easily adjusting their workflow to match project requirements.»
Slava Ceornea, CTO at Logiplan
Insights from Our Experience
Our approach
Innovation
Many software agencies can assist your logistics business in its digital transformation. Also, you can find numerous logistics CRM tools available on the market catering to different business verticals. However, Exoft can develop software systems that will satisfy the unique needs of logistics and transportation service providers. Our team can build the best CRM software ensuring not only efficient asset management and improved business processes but also the appropriate marketing automation and regulatory compliance.
Agility
Since your business may grow and task management may become more complicated in terms of interaction between teams and clients, providing a high-quality customer experience will be challenging. But with logistics CRM software, you can provide all stakeholders with the most accurate, real-time data, improve general project management, pay attention to various customer details, and promote your business development. After all, thanks to one platform ensuring effective workflow automation, there is no need to use multiple systems.
Expertise
The best CRM for logistics companies is the one hosted in the cloud environment. That is because it allows you to focus more on critical supply chain tasks instead of dealing with hardware or administering software systems.
Get in touch!
Have a product idea in your mind? Drop us a line, and we’ll get back to you promptly.